ORDERS


  • International Shipping
    We currently accept international orders. Please note that you may be contacted and asked to pay additional fees for local taxes, duties, tariffs or other similar charges or impositions (including VAT) associated with your purchase, if any. By placing your order, you are agreeing that you will be responsible for and will pay, as due, all such charges, as applicable.

  • Refunds
    All items are final sale only. We are currently not accepting returns on vintage items. 

    When signature ALDRTREE items are available we will update our return policy. 

  • Payment
    We currently accept any form of payment that is also accepted by Paypal. 

  • Confirmation
    Once an order has been submitted, a confirmation email will be sent to the email address provided on your order. To cancel or edit an order, please reply to the confirmation email.

  • Shipping Rates
    We currently offer a flat rate shipping cost for our items. This rate varies per item. The shipping cost will be added to the items cost during the checkout process. 

  • Shipping Method
    We offer USPS 2-8 day Standard Post for all items within the United States.

    Orders are shipped within 3 business days from when the order is placed unless noted otherwise.

PRIVACY & SECURITY


  • Secure Browsing
    We are a fully accredited Private SSL & IP website to ensure the utmost safety for our customers. 

  • Information Collection
    We collect information from you when you register on our site, place an order or subscribe to our newsletter. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously. 

    Please visit THIS PAGE for an in-depth break down of our privacy policy. 

FAQ


  • Who's behind this?
    My name is Ben Suarez and I'm the one-man team behind ALDRTREE. Of course, this wouldn't have been possible without the help of some amazing friends and the support of my incredible family. 

    You can find out more about me on these platforms:

  • When was ALDRTREE founded?
    We officially launched October 27, 2013.

  • Where do you get your vintage goods?
    Our goods are sourced from a number of different places. We spend a lot of time looking for great products. These places we look range from flea markets, estate auctions, yard sales, thrift stores and to everything in between.

  • What does ALDRTREE mean?
    An Alder Tree is a deciduous broadleaf tree native to western North America. My family had an Alder on our property for over 50 years. This particular tree is a very special piece of nostalgia for me as it was a prominent figure in my outdoor adventures during my childhood. 

    Here is my favorite photo of our late Alder taken on my great grandfather's 1950 Kodak Pony camera .


  • I have a question. How can I contact you?
    Check out our CONTACT PAGE and email the appropriate address.